Returns & Repairs

Brand new products

Brand new products are covered under the manufacturer's warranty and not eligible for returns or refunds. If there is any issue(s) with the product, you can contact the manufacturer directly for warranty support. We are also here to assist if you need our help to find the manufacturer's contact or location.

Pre-owned products

Pre-owned products are covered either under our warranty or the manufacturer's warranty. The warranty status is in the product's description. If the product is under the manufacturer's warranty, you can contact the manufacturer directly for warranty claims. 

For products that come with our warranty, you can contact us directly for warranty support. The warranty covers most of the hardware, apart from accidental damages. For an in-depth understanding of what our warranty covers, you may refer to our warranty page.

You may also bring the product to our authorized servicing center (PC Computers) if you face any issues during the warranty period. Its located at 106 Hougang Ave 1, #01-1207, Singapore 530106. Operates Monday to Friday, and Sunday, from 10.00 am - 7.00 pm. Kindly contact PC Computers (9336-6164) to make an appointment before heading over.

Contact us for support

For general support, kindly send us an email (info@playforce.com.sg) or use the quick links below.